Frequently Asked Questions

Vail Airport Storage is located at 500 Plane Street, Gypsum, CO. We are convenient for customers near Eagle County Regional Airport, I-70, Vail, Beaver Creek, and the surrounding Eagle County area.

Tenants have 24/7 access to the facility and their storage units. For help accessing the gate or your unit, call or text (970) 200-8540.

Yes. Vail Airport Storage has gated access through the Noke Smart Entry app, 24/7 video surveillance, and lighting along the driveways and building exteriors.

Vail Airport Storage is supported by a customer service team that can help with rentals, payments, access questions, move-out notices, and account updates. For help, call or text (970) 200-8540 or email Help@LookingForStorage.com.

For boxes, seasonal items, small furniture, and the contents of a studio or 1-bedroom apartment, start with a smaller storage unit. If you are storing large furniture, appliances, or want walking space inside the unit, call or text (970) 200-8540 and we can help you choose based on current availability.

For a 2-bedroom home or apartment, most callers are comparing medium storage units. Think about whether you are storing mattresses, couches, appliances, boxes, and whether you need room to reach items later. Call or text (970) 200-8540 and we can help you narrow it down.

For a 3-bedroom home or larger move, start with larger unit options. Bulky furniture, business inventory, moving supplies, tools, and outdoor gear can take more room than expected. If you are not sure, call or text (970) 200-8540 before renting and we will help you avoid choosing a space that is too small.

Our catalog includes indoor climate-controlled units from 5 x 4 to 10 x 20 ft, drive-up options including 5 x 10, 7.5 x 10, 10 x 10, 10 x 15, 10 x 20, 10 x 25, 10 x 30 and 15 x 20 ft, and 8 x 15 ft uncovered parking. Sizes, features and availability vary by listing. Check current listings before renting.

Yes. Select indoor units are climate-controlled, with thermostat settings of 55 to 77 degrees Fahrenheit. Drive-up units are a separate storage option. If your belongings need specific conditions, contact us before renting and check the individual listing.

We offer 8 x 15 ft uncovered parking spaces. Confirm that your vehicle or trailer, including its full length and width, fits the selected space, and check current availability before renting. Contact us if you need help checking fit.

Some storage units at Vail Airport Storage have electrical outlets. Availability changes, so please call or text (970) 200-8540 before renting if power is important for your storage needs.

You can rent online at www.vailairportstorage.com or call or text (970) 200-8540 for help. After the rental is complete, you will receive the access and account information you need to move in.

Yes, when a space is available. Reserving before move-in is helpful if you are planning a move, coordinating help, or trying to secure storage before the unit size you need is gone. Call or text (970) 200-8540 if you want help with timing.

You will need your contact information, a valid payment method, and the information required to complete your rental agreement. Depending on the property and unit type, we may also ask for proof of insurance or vehicle information.

Rentals are month-to-month, with no long-term commitment required. Review your rental agreement for notice and move-out requirements.

After your lease is signed, you will receive setup instructions for the Noke Smart Entry app. Use the app to open the gate and, for enclosed storage units, the built-in unit lock. Call or text (970) 200-8540 if you need help with setup or access.

Go to https://lookingforstorage.cubby.cc. From the tenant portal, you can pay rent, set up autopay, pull receipts, submit move-out notice, and update your account information. The same portal works for all of our storage properties.

All payments are processed online through your secure tenant portal at https://lookingforstorage.cubby.cc. You can make a one-time payment, set up autopay, pull receipts, and review your account from the same place.

All payments are processed online through your secure tenant portal at https://lookingforstorage.cubby.cc. If you are having trouble making an online payment, call or text (970) 200-8540 or email Help@LookingForStorage.com and we will help you get it handled.

Yes. Autopay can be set up in your tenant portal at https://lookingforstorage.cubby.cc. It is the easiest way to avoid missed payments, especially if you are traveling, storing seasonally, or managing storage for a business.

Storage rates can change over time based on market conditions, facility costs, demand, and the type of space you rent. If your rate changes, we will notify you before the new rate takes effect using the contact information on your account. Please keep your email, phone number, and mailing address current in the tenant portal at https://lookingforstorage.cubby.cc. If you have a question about a notice or your current rate, call or text (970) 200-8540 or email Help@LookingForStorage.com.

Rent is due on the first of every month. We send reminders before your due date, and autopay through https://lookingforstorage.cubby.cc is the best way to make sure your payment is handled on time.

Check your current balance and recent payments in the tenant portal at https://lookingforstorage.cubby.cc. If you have a question about rent, a payment or a protection-plan charge, call or text (970) 200-8540 or email Help@LookingForStorage.com so we can review your account with you.

You can pull receipts, invoices, and a full statement directly from https://lookingforstorage.cubby.cc. If you need a custom document for taxes, reimbursement, or insurance, call or text (970) 200-8540 or email Help@LookingForStorage.com and we can help.

If you have been a tenant for a while, you may have noticed that the payment portal, login, or billing system changed. We moved to a newer system so tenants can pay rent, get receipts, manage autopay, and update account information more reliably. Your unit and access are the same. If you need help logging in at https://lookingforstorage.cubby.cc, call or text (970) 200-8540 or email Help@LookingForStorage.com.

Rent is due on the first of the month. A $25 late fee is added after a 5 day grace period, and it applies even if you are on autopay. If a late fee has caught you out, call or text (970) 200-8540, or email Help@LookingForStorage.com, and we will sort it out with you.

Vail Airport Storage offers a protection plan for stored belongings. You may use your own renters or homeowners insurance if it covers belongings in off-site storage and meets the current rental agreement's requirements. Review the current rental and protection-plan documents for terms and any required proof of insurance.

No. Storage units are for storing belongings only. You cannot live, sleep, work overnight, keep pets, or spend extended time inside a unit.

You can store business inventory, tools, records, supplies, and equipment, but you cannot operate a business from inside the unit, meet customers there, use it as a workspace, or run power-dependent operations from the space.

Do not store food, perishables, flammable materials, hazardous chemicals, explosives, illegal items, animals, or anything that requires power, refrigeration, or active maintenance. If you are unsure whether something can be stored, contact us before moving it into your unit.

No. Mail is not accepted at the storage facility. Contact us if you need the mailing address for correspondence with Vail Airport Storage.

Nothing happens to your belongings the moment a payment is late. If an account stays unpaid, a lien letter goes out after 30 days, and there is a further 30 days after that before a unit can be scheduled for sale, so about 60 days in total. At any point before a sale you can bring the account current and keep everything. Call or text (970) 200-8540, or email Help@LookingForStorage.com, and we will sort it out with you.

Use the Noke Smart Entry app for gate access. If you need help with the app or gate entry, call or text (970) 200-8540. The gate has a keypad backup; our team can help you with the appropriate access instructions.

We provide routine snow removal and shoveling. Snow and ice can still affect gates, doors and driveways during winter weather, so use caution when visiting. Call or text (970) 200-8540 if you have an access problem.

If your unit, lock, door, gate, or access code is not working, call or text (970) 200-8540 as soon as you are at the property so we can troubleshoot with you. If it is not urgent, email Help@LookingForStorage.com with your name, facility, unit number, a description of the issue, and photos if helpful. For account-related access issues, also check that your contact information and balance are current in the tenant portal at https://lookingforstorage.cubby.cc.

If your unit, lock, door, gate, or access code is not working, call or text (970) 200-8540 as soon as you are at the property so we can troubleshoot with you. If it is not urgent, email Help@LookingForStorage.com with your name, facility, unit number, a description of the issue, and photos if helpful. For account-related access issues, also check that your contact information and balance are current in the tenant portal at https://lookingforstorage.cubby.cc.

If your unit, lock, door, gate, or access code is not working, call or text (970) 200-8540 as soon as you are at the property so we can troubleshoot with you. If it is not urgent, email Help@LookingForStorage.com with your name, facility, unit number, a description of the issue, and photos if helpful. For account-related access issues, also check that your contact information and balance are current in the tenant portal at https://lookingforstorage.cubby.cc.

The property has gated access, 24/7 video surveillance and exterior lighting. Enclosed storage units have built-in smart locks operated through the Noke app. Tenants can share digital access with authorized family members, friends or coworkers and revoke it through the app.

Yes. Enclosed storage units include a smart lock built into the door, so you do not need to buy or bring a padlock. You open the unit through the Noke app using your phone and Bluetooth. You can share and revoke digital access through the app. For setup or access help, call or text (970) 200-8540.

Submit your move-out notice through the tenant portal at https://lookingforstorage.cubby.cc or contact us at least 10 days before you plan to leave. Make sure your unit is empty, unlocked, and swept out so we can close out the space properly.

We require at least 10 days written notice before move-out. The easiest way is through the tenant portal at https://lookingforstorage.cubby.cc. You can also email Help@LookingForStorage.com if you need help submitting notice.

Yes, you can move out during the month, but you still need to submit at least 10 days written notice. Before you move out, check your account and notice timing so there are no surprises.

Remove all belongings, sweep the unit, and leave the built-in smart lock in place. Text a photo of the empty, swept unit with your name and unit number to (970) 200-8540 so the team can confirm completion. Submitting a move-out notice alone does not complete your move-out.

You can call or text (970) 200-8540. You can also email Help@LookingForStorage.com for help with rentals, payments, access, move-out notices, and account questions.

For urgent access or account issues, call or text (970) 200-8540. For non-urgent requests, email Help@LookingForStorage.com and include your name, phone number, facility name, and unit number if you already rent with us.

Yes. You can manage payments, autopay, receipts, move-out notice, and account updates through the tenant portal at https://lookingforstorage.cubby.cc. If you need help, we are available by phone, text, and email.

Our facility is in Gypsum, near Eagle County Regional Airport, and serves customers from Eagle, Edwards, Avon, Vail and the surrounding Eagle County area. All storage at Vail Airport Storage is at 500 Plane Street in Gypsum.